From 1 July 2026, Australian real estate businesses that provide designated services are required to comply with anti-money laundering and counter-terrorism financing laws (AML/CTF). As part of these obligations, we may need to collect and verify information from clients and other parties connected with a transaction. These requirements are part of Australia’s legal framework designed to help prevent money laundering, terrorism financing and other unlawful activity.

Why is JC Property requesting this information

If you are buying or selling property, we may need to verify your identity and obtain information relevant to the transaction. Depending on the circumstances, we may also need to confirm whether you are acting on behalf of another person or entity, or whether further checks are required under the law.These checks are a legal requirement and form part of our compliance obligations when providing real estate services.

The information we request will depend on the transaction and the parties involved. In some cases, we may ask for:

• proof of identity, such as a passport, driver’s licence, or other accepted identification document.
• your full name, date of birth, residential address, and contact details.
• information about the purpose and nature of the transaction.
• information relating to source of funds or source of wealth, where required.
• details of any company, trust, or other entity involved in the transaction
• information about beneficial owners or individuals who ultimately own or control an entity

Where a company, trust, attorney, or other representative arrangement is involved, additional documents may be required so we can confirm who is authorised to act and who ultimately owns or controls the entity.

When checks may take place

For sellers, customer due diligence may need to be completed when we are engaged to act in the sale of a property. For buyers, due diligence may be required once an offer has been accepted or before certain services are provided.

The timing and scope of these checks may vary depending on the transaction, the parties involved, and the type of service being provided.

How information is used

Information collected for AML/CTF purposes is used to help us meet our legal and regulatory obligations. This may include verifying identity, assessing transaction risk, confirming ownership or control of an entity, and carrying out other checks required under applicable law.

We will take reasonable steps to handle personal information in accordance with applicable privacy obligations and our internal procedures. Please refer to our Privacy Policy for more information about how personal information is collected, used and disclosed

What happens if information is not provided

If we are unable to obtain the information required to complete customer due diligence, we may be unable to provide certain services or continue acting in relation to the transaction until the required compliance steps have been completed. This may result in delays and, in some circumstances, we may be unable to proceed where the law requires those checks to be completed first.

For more information about how personal information is collected, used and disclosed, please refer to our Privacy Policy